Policies
Privacy Policy
Deep Roots keeps your personal information private and confidential. It will not be shared or sold.
Credit Cards
Credit card transactions are handled online by Stripe or PayPal (you choose at checkout). In person transactions at events or our tasting room are processed using Square.
Shipping Policy
We ship via FedEx in specially designed impact resistant packaging. A person 21 years of age or older must be present to sign for shipments of alcoholic beverages. Please allow 3-5 business days to process your order. Once shipped you’ll be emailed a tracking number.
We are currently only licensed to ship within PA and NY. If you live in another state and are interested in shipping please let us know. If we have enough requests we will consider expanding further!
If you have any questions please reach out to us at deeprootshardcider@yahoo.com or call 570-746-3222 We can also be reached via facebook messenger at https://www.facebook.com/deeprootshardcider
Return Policy
We want you to be completely satisfied with every bottle of Deep Roots Hard Cider and if you’re not, we want to hear about it! We do not accept returns due to the nature of our product and cost of shipping. Contact us immediately if there are any issues and we will work with you to make things right.
We can be reached at deeprootshardcider@yahoo.com or call 570-746-3222 We can also be reached via facebook messenger at https://www.facebook.com/deeprootshardcider
Refunds and replacements will be dealt with on a case-by-case basis but rest assured our goal is to make things right and leave you feeling confident in future purchases.
Age Restriction Policy
Alcoholic beverages can only be purchased by people 21 years of age or older.